CUE unit not functioning correctly? You're not alone. Many Cadillac CUE radios have touchscreen problems - it's a common issue. At ISS, we have developed a CUE radio replacement that is more reliable than the factory unit (and less expensive too). Our CUE replacement will fix black screens or non-responsive units.

• Warranty Available
• Genuine Cadillac CUE Replacement
• OEM Factory Replacement
• Programmed for your existing features

When you order, we use your VIN to make sure you have all the features and capabilities that came with your unit.

Details

Factory Cadillac CUE Replacement

Looking to add Apple or Android? - Click to see our SmartPhone CUE Package

High Quality - ISS Automotive has developed a replacement unit that does not have the issues that the original CUE radios have, and as long as you send us your old CUE radio, we'll guarantee our replacement for life.

Warranty - We are confident in our parts. Replace your CUE Touchscreen Radio and get rid of the cloudy, ugly touchscreen on your current unit.

Common problems we fix and improve:

• CUE Touchscreen Radio is yellow
• Screen is cloudy
• Cuescreen is cracked
• Blacked-out cracked screen
• Or non-functional touchscreens

Also, each Cadillac CUE radio is matched using your VIN so you have the exact same features and capabilities.

When your replacement CUE radio arrives, installation is easy. All you need are basic hand tools - you can see just how easy the process is by watching our install video.

Best of all, our replacement CUE systems cost far less than a replacement from your local Cadillac dealership.

Why Buy A Replacement CUE Radio from ISS?

• Top-quality parts that meet/exceed Cadillac’s specifications.
• Each replacement is pre-programmed using your VIN; When you order you receive exactly the right configuration with all the features you expect.
• We ship replacements fast! Many orders are processed and shipped on the same day.
• Free return shipping for your old CUE screen, and once you send your old unit in you get a warranty!

About CUE Touchscreen Radios

Available on most 2013 - 2017 Cadillac models, the CUE Touchscreen Radio Infotainment/Nav system was available on the ATS, SRX, XTS, CTS, ELR, and Escalade.

While the CUE radio received positive reviews from new car reviewers, it has been a sore spot for Cadillac owners. Many Cadillac vehicle owners report yellow or cloudy touchscreens on their CUE, the cause of which is delamination of the touchscreen itself. There have also been reports of non-functional units that seem to "brick" somewhat randomly.

At ISS, we have developed a replacement unit that addresses all the common issues with factory CUE radios.

Because of our status as one of the largest automotive electronics companies in North America, we've been able to develop a unit that meets or exceeds OEM standards, and we stand behind our product with a warranty. To activate your warranty, you simply need to ship us your old Cadillac CUE screen after you install the unit we send you (we provide you with a free shipping label to make the process as easy as possible).

How It Works

Cadillac Cue Radio Replacement Process:

1. Submit your VIN to order your CUE Radio online.
2. We'll program your replacement CUE radio using your VIN, and then priority ship it to you. Many times, we're able to program and ship your replacement the same day you order.
3. When your replacement CUE arrives, watch our install video to remove and replace your CUE radio. The installation process is very easy - most people are able to do the whole process in 20 minutes.
4. Don't throw your old CUE radio away! When you ship us your old CUE radio to us using the provided free return shipping label, we'll warranty the unit we sent you!

This unit covers:

Fitment & Part Numbers

This fits

• ATS (2013 - 2017)
• CTS (2014 - 2017)
• ELR (2014 - 2016)
• Escalade (2015 - 2017)
• SRX (2013 - 2016)
• XTS (2013 - 2017)

FAQ

2013 Cadillac CTS CUE Radio Replacement

ISS Automotive offers an upgraded replacement with an improved screen that will not crack and an enhanced Cadillac CUE replacement supported by our warranty.

We offer Replacements for a variety of Cadillac CUE Replacements

To make sure that your new radio installation is successful, be sure to follow all instructions carefully and check for any errors during each step. After it's finished, make sure that the connections are secure and run a test to ensure it's working properly. If everything looks good, you can save on installation charges and go enjoy your new 2013 Cadillac CTS radio replacement.

If you are looking to replace or upgrade your radio in your 2013 Cadillac CTS, you have come to the right place! Our team at ISS Automotive has the experience necessary to help with all of your vehicle’s electronics needs.

ISS Automotive has developed a replacement unit that does not have the issues that the original CUE radios have, and as long as you send us your old CUE radio, we'll guarantee our replacement for life.

How many speakers are in a 2016 Cadillac CTS?

A 2016 Cadillac CTS is equipped with a 10-speaker Bose Studio Surround Sound System, providing an unparalleled listening experience. This system includes a center point signal processing circuitry that creates a stereo effect from all 10 speakers, allowing for sound clarity over the entire frequency range. The system also features Active Noise Cancellation and AudioPilot® noise compensation technology, ensuring a quiet and immersive listening environment. The CTS also includes an auxiliary audio input jack on the center console for connecting portable media devices, as well as Bluetooth® streaming audio for compatibility with most smartphones. With all these features, the 2016 Cadillac CTS provides a truly unique and enjoyable experience for its passengers.

Where can I buy a Cadillac CTS factory radio replacement?

You can purchase a Cadillac CTS factory radio replacement at most major electronics retailers or online stores. Many car audio shops also carry these units as well. Your local dealership should also be able to provide you with an OEM replacement, although it may cost more than buying one from other sources.

How can I tell me Cadillac CUE is broken?

If your Cadillac CUE system is not working properly, there are a few signs you can look for to indicate it may be broken. These include malfunctioning touchscreen functions, audio or navigation issues, and strange noises coming from the radio. If these symptoms appear after a recent software update, it could mean that the update was unsuccessful and has caused damage, error messages, or other bugs. It's also possible that the hardware components are damaged and need to be replaced. If any of these issues persist, it's best to take your car to a qualified service technician for diagnosis and repair. to the system. In this case, you should contact your dealership or Cadillac customer service for further assistance.

What tools do I need to replace my Cadillac CTS factory radio?

To replace the factory radio in a Cadillac CTS, you will need a few basic tools. These include a screwdriver and/or nut driver set, preferably with multiple bit sizes; a soldering iron or desoldering wick; wire cutters/strippers; and an anti-static wrist strap (to prevent static electricity from damaging sensitive components). Additional items such as electrical tape, heat shrink tubing, and connectors may also be necessary depending on the specific radio model you are installing. It's always best to consult a professional technician or experienced car audio installer when replacing a factory radio.

Are the wiring harness of the 2013 Cadillac CTS radio replacement the same as the 2014 model?

No, the wiring harness of a 2013 Cadillac CTS is different from that of a 2014 model. If you're looking to replace your factory radio with an aftermarket one, be sure to check whether or not it's compatible with your vehicle's year and model. It's best to consult a professional technician or experienced car audio installer to ensure a successful installation. You may also want to consider investing in an antenna adapter for better radio reception. Also, be sure to check the price tag before checking out from the shop. Have fun!

Is there a video guide on how to install a new stereo in a car?

Yes, there are many video guides to watch available online that can help you install stereos in your car. These videos will typically provide step-by-step instructions, along with visuals of the process so that you can follow along and complete the installation successfully. This is a great way to save time and money, as well as make sure the job is done right. Additionally, there are also many online forums where experienced stereo installers can offer advice and answer any questions you might have.

Is it necessary for me to update the CUE software?

The CUE software helps to keep your vehicle’s computer up-to-date with the latest location and sign functions, as well as other useful features such as canceling a watch, developing dash display measurements, and connecting to compatible stereos. Having the most recent version of this software can make all the difference when it comes to checking the navigation system’s performance and having a fun, efficient ride. If you’re not sure if your software is up-to-date, simply check the vehicle’s information located in the glove box or online to see if there are any available updates. Make sure to keep your CUE software updated for a hassle-free driving experience.

How can I improve my vehicle’s fuel line?

Improving your vehicle’s fuel line can help improve its performance and prolong the life of its engine. Some tips to keep in mind include replacing the fuel filter regularly, using an octane booster where appropriate, running a gas additive through the system every so often, and checking all lines for any signs of wear and tear. Additionally, having your fuel system serviced by a professional mechanic is recommended to ensure all components are working as they should. Following these guidelines can help keep your vehicle running smoothly and efficiently for many miles to come.

What sign should I look for to determine if repair is needed for a Cadillac CUE?

When it comes to repairing issues with the Cadillac CUE, there are several signs you should look out for. If your system is taking longer than usual to load or if you experience frequent errors while navigating menus, this could be a sign that something is wrong and needs to be fixed. Additionally, if you see any visual distortions on the display, hear specific noises coming from the system, or notice that buttons on the touchscreen are unresponsive, then it’s time to call a professional mechanic for assistance. Regularly checking up on your CUE’s performance will help keep it running smoothly and ensure you don’t experience any unnecessary issues while driving.

How to measure the location of a stereo in a car?

In order to measure the location of a stereo in a car, you will need to use either a ruler or measuring tape. Depending on the layout of the vehicle, you may also be able to use a GPS system for more accurate measurements. If possible, take multiple readings at different points around the car to get the most accurate location of the stereo. Additionally, consider taking pictures or diagrams of your measurements as a reference before you start installing the new stereo. This will ensure that everything fits correctly and is securely fastened in place.

Step by Step Install Instructions for Replacing a Cadillac CTS Factory Radio

1. Disconnect the negative battery cable from the car's battery to prevent any electrical shock while working with the radio wiring.
2. Remove any trim panels, screws, or bolts that hold the radio in place.
3. Carefully remove the factory radio using caution to not damage any factory wiring. Set aside any brackets or mounting hardware that are specific to this vehicle.
4. Connect the wiring harness adapter, ISO Adaptor, and/or other special connectors as required to your new radio unit. Secure the new radio into place with the factory mounting hardware or aftermarket accessories. Securely tighten all bolts and screws.
5. Reconnect the negative battery cable to the car's battery and test your new radio. Finally, enjoy your new stereo system!