Cosmetic Description

C0

Not Categorized

C1

Damaged (For materials recovery)

C2

Used Poor – Heavy use and age

• Cosmetic blemishes are significant, such as multiple heavy dents, may require repair

• Damages to latches, hinges, keyboards, etc. are prevalent

• Critical parts are missing

C3

Used Fair (Moderate use and age)

• Cosmetic blemishes are consistent with wear, including multiple dents, discoloration, and light to heavy scratches

• Damage to latches, hinges, keyboards, etc.

• Some parts, panels, bezels, or covers may be missing

C4

Used Good

• Cosmetic blemishes include scratches and/or other surface imperfections from consistent use, but equipment is in good condition overall

• Minor wear of labeling may be visible

• Small dents and small areas of discoloration may be present from the removal of tags

• No damage to latches or hinges, nor any missing parts, panels, bezels, or covers

C5

Used Very Good

• Cosmetic blemishes include minor scratches and/or other surface imperfections from consistent use, but equipment is in good condition

• Minor wear of labeling may be visible

• Minor dents and areas of discoloration from the removal of tags

• No missing parts

C6

Used Excellent

• Overall excellent cosmetic condition

• May have light scratches or other minor blemishes from normal wear

• Minor cosmetic blemishes have no impact on the system’s overall functionality or performance

• Fully cleaned with all non-original labels removed

• No missing parts

C7

Certified Pre-Owned (Seller or Manufacturer Refurbished)

• Used equipment that has been fully restored to like-new condition with warranty

• Fully cleaned and cosmetically repaired with no blemishes

• No missing part

C8

Unused

• New, out of box, unused equipment removed from original packaging with no signs of wear or alteration

C9

New Open Box

• New, unused equipment in original packaging where factory seals have been broken

• No signs of wear or alteration

Product Functionality Description

F1

Collectible or Specialty Equipment (Core Requirement 6.(e)(3)(A))

• Collectibles are rare, vintage, and no longer manufactured or supported by the OEM

• Specialty equipment are rare and specialized equipment not generally available in retail

• May have broken or missing parts

F2

Verified Specialty Electronics (Appendix D)

• Verified removed from operation with no known defects in functionality

• No physical damage or defects

• No corrosion

• No missing parts

• Part numbers and serial numbers verified accurate

F3

Key Functions Working (Appendix C – Test and Repair)

• A subset of the primary functions of the device that an ordinary user of the device expects to function are verified working through manual or software tests

• Software may not be loaded or configured

• Hardware required for key functions to be tested may have been removed after testing (e.g. Hard Drive)

• May be missing components or parts not essential to key functions

• Secondary functions may not be tested or working

• May not include Focus Materials (e.g. Battery) that are not working or not tested

• All missing components or parts will be listed for each item

F4

Hardware Functional (Appendix C – Test and Repair)

• All hardware is tested and verified working through manual or software tests

• No missing or damaged components or parts

• Software not loaded or configured

• No hardware defects

F5

Refurbished (Appendix C – Test and Repair)

• All functions tested and verified working through software tests

• Loaded and configured with legally licensed software for full operations

• Software test results are available

• No hardware or software defects

F6

Like New (Appendix C – Test and Repair)

• All functions tested and verified working through software tests

• Repaired with OEM original parts

• Loaded and configured with original manufacturer’s legally licensed software for full operation

• Meets OEM specifications for full original functionality

• Software test results are available

• Zero defects

Please read the following terms and conditions before purchasing this item:

We make our best effort to inspect items for sale, create accurate descriptions and provide photographs that fairly and adequately depict the item at the time of sale. 

Please note if purchasing electronic components, it is the responsibility of you the customer, to ensure current drivers/software are available for your operating system. 

Returns:

We offer customers a 30-day warranty on most listings (restocking fee may apply).  Please notify us via eBay message of any problems.  The customer pays return shipping costs.  Please make note of the tracking number from the shipping carrier when returning items.

• All items must be returned in the same condition, packaged properly.
• New items are accepted for return as long as the manufacture's packaging is unopened. If opened, the refund amount will be assessed upon return.
• The refund price will exclude the initial shipping costs on items with “free shipping”.

Shipping:

Packages are shipped within 48 hours of payment receipt (excluding weekends and holidays).

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